Cnr of Surfers Paradise Blvd and Hanlan Street Novotel Surfers Paradise
Three Kings Pizza
400 ft
3003 Surfers Paradise Boulevard Q1 Building
Pancakes in Paradise
700 ft
3046 Gold Coast Highway
Clifford's Grill & Lounge
500 ft
3032 Surfers Paradise Bvd
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
friendly staff
great location
lack of luggage assistance
service delays
8.4/10
Great
Rooms
8.7
Location
9.0
Service
9.3
Dining
7.2
Guest reviews
8.4/10
based on 6 reviews
8.3
8.3/10 based on 2449 reviews
Bill
United Kingdom,
May
2024
8.6/10
I had a wonderful stay at the hotel! The rooms were spacious, comfortable, and well-equipped, perfect for my family of five. The service was top-notch, and I would come back just for that. The location was excellent, within walking distance of Cavill Avenue. The only downside was the dining experience, which was not as good as expected.
Rooms
9.0
The rooms were spacious, comfortable, and well-equipped, catering well for my family of five.
Service
10.0
The service was exceptional, the staff were very friendly and efficient.
Location
9.0
The location was excellent, within walking distance of Cavill Avenue and with amazing views of the ocean.
Dining
6.0
The dining experience was not as good as expected.
Facilities
The hotel had great facilities, including a pool, spa, and BBQ area.
Paul
United Kingdom,
April
2024
9.2/10
The apartment was a good size and nicely decorated with a beautiful view and fully equipped with everything you would need. The service went above and beyond to make our stay as comfortable as possible. The location was excellent, walking distance to Cavill Avenue. The dining experience was amazing, very good value for money.
Rooms
9.0
The rooms were spacious, nicely decorated, and fully equipped.
Service
10.0
The staff was extremely helpful and welcoming, making our stay fantastic.
Location
9.0
The location was excellent, close to the beach and a short walk to Cavill Ave.
Dining
9.0
The dining experience was amazing, tasty, and well priced.
Facilities
9.0
The facilities were top-notch, ensuring a comfortable and enjoyable stay.
Tom
United Kingdom,
April
2024
8.0/10
The hotel rooms were very clean with spectacular views, the service was lovely and the best part of the stay. The location was in the heart of Surfers, making it easy to access public transport, and the dining experience was good but could offer more variety. The facilities were satisfactory overall.
Rooms
8.0
The rooms were very clean and had spectacular views.
Service
9.0
The service was lovely and by far the best part of this place.
Location
9.0
The location was in the heart of Surfers, making it easy to access public transport.
Dining
7.0
The dining experience was good but could offer more variety.
Facilities
7.0
The property offers satisfactory facilities.
Michael
United States,
January
2024
8.2/10
My stay at the hotel was a mixed experience. While the rooms were spacious, extremely clean, and boasted a large balcony with good views, the lack of assistance to move luggage in was disappointing. However, the overall comfort added to our fantastic long weekend.
Rooms
8.0
The rooms were spacious, extremely clean, and featured a large balcony with good views.
Service
9.0
The staff were always polite, friendly, and welcoming, making our stay enjoyable. They assured us that our needs were a priority to get fixed.
Location
9.0
The location was excellent, being away from the noise but still just a short walk to Cavill Avenue for restaurants, trams, and shops. It was second to none on the Gold Coast, with easy access to the beach, Q tower, and public transport.
Dining
7.0
The dining experience was a bit hit and miss. While the food was fabulous, there were some service issues like delays in food refills, especially on busy days.
Facilities
8.0
The hotel offered a range of facilities such as room service, dry cleaning, laundry, welcome drinks, tours/ticket assistance, and happy hour, enhancing the overall stay.
friendly staff
lack of luggage assistance
Glyn
United Kingdom,
December
2023
8.2/10
My stay at the hotel was simply wonderful. The rooms were of a high standard and exceeded my expectations. The location was great, only a short walk to fantastic shopping, beaches, and delicious food. The service was lovely and the staff, especially Xanthia, was incredibly helpful in upgrading our room at a reasonable price. However, I did have some concerns about the nearby noisy neighbors and the pushy sales tactics encountered. Overall, a great choice for a vacation with older kids.
Rooms
9.0
My room on the 11th floor was clean, well-appointed, and had an amazing view of the sunset from the huge balcony. It was neat, cozy, and overall very clean.
Service
9.0
The service was top-notch. The staff were lovely and went above and beyond to ensure our stay was enjoyable. Xanthia was especially helpful in upgrading our room.
Location
8.0
The location was ideal for exploring the area, close to great shopping, beaches, and attractions. However, the neighboring shops being closed and pushy sales tactics nearby were a downside.
Dining
7.0
The dining experience was good, though I would have liked more variety in the breakfast options. Overall, a satisfactory dining experience.
Facilities
8.0
The hotel had great facilities available. Everything from room service to tours/ticket assistance was provided with high quality.
David
United Kingdom,
August
2023
8.8/10
The hotel is perfect for families with children, featuring very clean rooms well-equipped with amenities like coffee and tea. It's centrally located with the light rail system right outside, making it extremely convenient to explore Surfers Paradise. The best part is the fantastic balcony dining experience at the on-site restaurant.
Rooms
9.0
The rooms were very clean and well set up with coffees and teas, highly recommended for traveling with children.
Service
9.0
The staff were super friendly and accommodating, going the extra mile by providing take away coffees on the house and assisting with everything we needed.
Location
10.0
The location is superb, next to the tram stop right at the front door, with the beach and Cavill Avenue within easy walking distance. It's great for families with plenty of seating and close to everything you could need.
Dining
7.0
The dining experience was okay; however, some delays in food refills were experienced. The juicy steaks were enjoyable, but improvements could be made in service efficiency.
Facilities
9.0
The facilities were excellent, offering everything from room service and laundry to tours/ticket assistance and happy hour specials.
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